OUR STORY

The Global File Transfer Standard for Modern Teams

Secure, fast, and fully customizable file sharing platform for international business operations

What is Sinosend?

Sinosend is a B2B file transfer and document management platform designed specifically for international business operations. Sending large files across borders shouldn't feel like a gamble. We built Sinosend because the "big" file transfer tools weren't built for the complexities of global commerce. They lacked professional branding, ignored local data regulations, and struggled with cross-border speeds—especially to regions like China, India, and the Middle East.

Based in Hong Kong and serving businesses worldwide, we've built a high-speed, secure, and fully customizable bridge between you and your clients—no matter where they are. From fashion brands sourcing in Asia to accounting firms managing client documents, Sinosend handles the file transfers that drive international business.

🌏 Global Network Illustration

The Problem We Solve

Traditional file transfer services like WeTransfer, Dropbox, and email attachments fail international businesses in three critical ways:

❌ No Brand Control

Generic links with third-party branding damage your professional image and reduce client trust.

❌ Compliance Nightmares

No control over data residency means GDPR, data sovereignty, and regional compliance violations.

❌ Cross-Border Failures

Files to China get blocked by the Great Firewall. Transfers to India and Middle East face high latency.

Beyond the Download Link: The Sinosend Difference

Most platforms give you a generic link and a "good luck" message. We give you a Digital Sales Room—a professional, branded experience that reflects your business standards while meeting global compliance requirements.

Industry-First Data Residency Control

Per-transfer data residency selection is our unique differentiator. Choose storage region (EU, US, APAC, UAE/Middle East) for each specific transfer—not locked into one data center for your entire account. Whether your client is in London, Dubai, Hong Kong, or New York, you control where data lives. Local speed, global compliance, zero enterprise gatekeeping. This solves GDPR Article 44, China's Personal Information Protection Law (PIPL), and GCC data sovereignty requirements.

White-Label Everything: Your Brand, Your Rules

Stop sending clients to someone else's website. With Custom CSS, white-label subdomains (docs.yourcompany.com), and custom email delivery, your file transfers look and feel like your own product. Every download page, upload portal, and email notification reflects your brand identity. Remove all Sinosend branding—we're invisible to your clients. This matters for agencies, professional services firms, and enterprise sales teams.

Built for Power Users and Enterprise Scale

100GB+ folder support with drag-and-drop, multi-language portals (English/Chinese auto-detection), resumable downloads for unstable connections, and tag-based organization (not folder hierarchies). Update files after sending without re-uploading. Forward existing transfers to new recipients. File request system for collecting documents from suppliers, clients, or partners. Everything email and WeTransfer can't handle.

Business Intelligence and Download Tracking

Know exactly when, where, and how your files are accessed. Real-time geo-location tracking shows you which countries and cities downloaded your files. Device information (mobile/desktop/OS), IP addresses, and access timestamps provide complete visibility. Track trade show catalog opens, RFQ engagement, and buyer interest. Email read receipts are unreliable; Sinosend gives you certainty.

Privacy, Security, and Compliance as Standard

GDPR, SOC2, and CCPA compliant with transparent security practices. Bank-grade AES encryption at rest, TLS 1.3 in transit. Complete audit trails logging every file access, download, and modification—critical for accounting firms, legal professionals, and regulated industries. Password protection, expiration dates, view-only modes, and instant revocation controls. We don't just move your data; we protect it with enterprise-grade security available to all users.

Rapid Innovation: Shipping Machine

We don't believe in "finished." We ship new features every week based directly on user feedback and roadmap voting. Voice memo attachments for personal touches, Meta Open Graph support for professional social sharing, file request validation, team collaboration tools—every feature solves a real-world pain point we've experienced or customers have requested. Join our public roadmap at sinosend.com/roadmap.

Built on Enterprise Infrastructure: Alibaba Cloud Backbone

Powered by Alibaba Cloud with 6+ global data centers across North America, Europe, Asia-Pacific, Middle East, and Mexico. Our infrastructure delivers sub-100ms latency in Asia-Pacific, reliable access through China's Great Firewall via Hong Kong nodes, and 99.99% uptime SLA. This isn't a consumer service on AWS—it's purpose-built for cross-border business.

  • Multi-region CDN with intelligent routing: Files served from nearest edge location
  • Resumable uploads/downloads: Handle unstable international connections
  • Zero-latency regional storage: Data stays in-region for compliance and speed
  • Automatic failover and redundancy: If primary region fails, traffic routes to backup
  • Local ISP partnerships: Optimized routing in China, India, and APAC markets

Who Uses Sinosend?

Our customers span industries where file transfer reliability, compliance, and professionalism matter:

🏭 Export & Manufacturing

Send purchase orders, technical specs, and CAD files to suppliers in China, Vietnam, and Bangladesh. Track document receipt confirmations.

👗 Fashion & Retail Sourcing

Collect SKU images, price lists, and style submissions from vendors. Organize by season, category, and supplier.

📊 Accounting & Finance

Secure client document portals for tax returns, financial statements, and receipts. Complete audit trails for SOX compliance.

⚖️ Legal & Professional Services

Exchange case files, contracts, and sensitive documents with encrypted transfers and access tracking.

🎨 Creative Agencies

Deliver large media files, video projects, and design assets with branded client portals.

📦 Logistics & Supply Chain

Share bills of lading, customs documents, and shipment records with carriers and customs brokers.

Get in Touch with Sinosend

Headquartered in Hong Kong. Serving businesses worldwide across 50+ countries.

Have questions about data residency, white-label setup, or enterprise features?
Email us: support@sinosend.com